Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to NAVA! The terms “we”, “us” and “our” refer to NAVA. NAVA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). NAVA is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, including purchasing any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our jewellery in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to device settings. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS AND PAYMENTS

When you place an order, you are making an offer to purchase. NAVA reserves the right to accept or decline your order for any reason. We must receive and process your payment before your order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent that your purchases are for personal use and not for commercial resale.

SECTION 4 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays caused by carriers, customs processing, or events outside our control. All delivery times are estimates only. Once we transfer products to the carrier, the risk of loss passes to you.

SECTION 5 - INTELLECTUAL PROPERTY

All trademarks, brands, designs, and logos (including the NAVA name and logo) are owned by NAVA or its licensors and are protected by intellectual property laws. You must not reproduce, distribute, or modify any material from the Services without our prior written consent.

SECTION 6 - PROHIBITED USES

You may use the Services for lawful purposes only. You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, or to transmit viruses or any other type of malicious code.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Western Australia, Australia.