Shipping policy

SHIPPING POLICY

1. Shipping Within Australia

We are proud to offer fast and reliable shipping across Australia.

  • Delivery Time: Most orders arrive within 3–10 business days.

  • Flat Rate Shipping: We charge a flat fee of $8.99 for all orders, regardless of the size or destination within Australia.

2. Transparent Pricing (Hassle-Free Delivery)

Shopping with NAVA is simple and transparent.

  • All-Inclusive Prices: The price you see at checkout is the final price.

  • No Surprise Charges: You will never be asked to pay any additional handling or delivery fees upon arrival. We ensure your order reaches your doorstep with no hidden costs.

3. Delivery Requirements

To ensure a smooth delivery process, a phone number is required at checkout. This allows our local carriers to contact you if needed for delivery updates or access to your location.

4. Order Tracking

Once your order is processed, it is automatically routed from the nearest fulfillment center to ensure the fastest possible transit. You will receive a tracking number via email as soon as your order is on its way.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please CONTACT us through our CONTACT page.